1 1

wikisolution

Magento Maintenance Service

Magento Maintenance Service

$700.00 USD
$700.00 USD
Giảm giá Đã bán hết
Đã bao gồm thuế.

Our Maintenance and Support package offers a fixed monthly price for existing projects, including:

- Perform Magento official upgrades and patches 

- Ensure smooth basic workflows: Checkout, Product Management, Order Management, Customer Management...

- Support IT team to manage on-premise server

- Manage Magento Cloud server

- Contact with Adobe for server related matters (Cloud Edition)

- Support debugging 3rd party application issues

- Small UI updates (which can be understood less than 1 hour of coding and not more than 10 requests a month)

SLA

4 hours first response for urgent issue
12 hours first response for non-urgent issue

Delivery

Full UAT support for Client before delivery
Source code delivered to designated Client repo

Separate Quotation

Complete theme re-design
Fix bugs from 3rd party extensions
Develop new major custom features
Integrate with new major 3rd party services

Xem toàn bộ chi tiết

White Label Service

If you are looking for a backstage reliable vendor to implement Projects, please contact us at dat.huynh@wiki-solution.com Our team of experts is dedicated to providing reliable and efficient project implementation services.

  • Consultancy

    We welcome your inquiries and are prepared to provide customization for our Maintenance package tailored to address your market's specific needs

  • Hassle-Free Escalation

    We maintain a clear escalation channel with leaders, managers, and directors to promptly address your concerns with timely action plan