1 1

wikisolution

Shopify Maintenance Service

Shopify Maintenance Service

$600.00 USD
$600.00 USD
Sale Sold out
Tax included.

Our Maintenance and Support plan for established Projects features a fixed monthly price and includes:

- Ensure smooth basic workflows: Checkout, Product Management, Order Management, Customer Management...

- Contact Shopify for server and core code related matters

- Support debugging 3rd party application issues

- Support install and setup 3rd party apps

- Support Merchant to manage basic store information: Products, Collection, Metafields, Blogs...

- Support Merchant to use Shopify App and Shopify POS App

- Support Merchant to setup POS and Inventory

- Small UI updates (which can be understood less than 1 hours of coding and not more than 10 requests a month)

SLA

4 hours first response for urgent issue
12 hours first response for non-urgent issue

Delivery

Full UAT support for Client before delivery
Source code delivered to designated Client repo

Separate Quotation

Complete theme re-design
Fix bugs from 3rd party extensions
Develop new major custom features
Integrate with new major 3rd party services

View full details

White Label Service

If you are looking for a backstage reliable vendor to implement Projects, please contact us at dat.huynh@wiki-solution.com Our team of experts is dedicated to providing reliable and efficient project implementation services.

  • Consultancy

    We welcome your inquiries and are prepared to provide customization for our Maintenance package tailored to address your market's specific needs

  • Hassle-Free Escalation

    We maintain a clear escalation channel with leaders, managers, and directors to promptly address your concerns with timely action plan