1 1

wikisolution

AEM Maintenance Service

AEM Maintenance Service

$750.00 USD
$750.00 USD
Sale Sold out
Tax included.

Our maintenance and support package for projects that are already up and running is offered at a fixed monthly price. This package includes:

- Perform AEM official upgrades and patches 

- Ensure smooth basic workflows: Content Creation, Meta Data Management, Server Operations, Site Management...

- Support Content team to create and manage Data Structure, Custom Fields...

- Support SEO team to create and manage Metadata Definitions.

- Manage AEM Cloud server

- Contact with Adobe for server related matters (Cloud Edition)

- Support debugging 3rd party application issues

- Small UI updates (which can be understood less than 2 hours of coding and not more than 10 requests a month)

SLA

4 hours first response for urgent issue
12 hours first response for non-urgent issue

Delivery

Full UAT support for Client before delivery
Source code delivered to designated Client repo

Separate Quotation

Complete theme re-design
Fix bugs from 3rd party extensions
Develop new major custom features
Integrate with new major 3rd party services

View full details

White Label Service

If you are looking for a backstage reliable vendor to implement Projects, please contact us at dat.huynh@wiki-solution.com Our team of experts is dedicated to providing reliable and efficient project implementation services.

  • Consultancy

    We welcome your inquiries and are prepared to provide customization for our Maintenance package tailored to address your market's specific needs

  • Hassle-Free Escalation

    We maintain a clear escalation channel with leaders, managers, and directors to promptly address your concerns with timely action plan